Have questions about our shim specifications or shipping methods? Look at the FAQs below. Or, contact Artus with any questions. We will respond prompty.
What does color-coded mean?
Artus produces plastic and aluminum shims in 18 different thicknesses from .0005” through .060”, with each thickness in a different color. This allows for quick and easy shim selection during production or maintenance. For more information on Artus’s color-coding system. See our color chart.
What materials are available from Artus?
We offer custom cut-to-order products and shim stock in a variety of materials. We carry color coded aluminum and plastic, natural cold-rolled and stainless steel, brass, vegetable fiber, and many other materials available upon request.
Does Artus offer material certifications?
Certifications and specs can be included in any order upon request.
What temperature can Artus materials withstand?
Our .0005”-.012” plastics are heat resistant up to 200 degrees Fahrenheit, and .015”-.060” plastics are heat resistant up to 140 degrees Fahrenheit. We also carry special high-temperature plastic up to 200 degrees Fahrenheit in .015”, .020”, and .030” plastic. For temperatures over 200 degrees, see our aluminum, steel, and brass options.
What are Artus’s delivery standards?
Our lead time can vary depending on the material ordered and other factors. We pride ourselves on our ability to keep to the ship date given. For urgent situations, we can offer an expedited production and shipping.
What forms of payment are accepted?
Here at Artus we strive to make everything as easy for our customers as possible. We therefore accept a number of forms of payment, including ACH, check, credit card, and wire transfer.
Does Artus ship internationally?
Yes! Artus welcomes customers from any industry from anywhere in the world. We work diligently to assure a timely delivery to any location.
Where is Artus located?
The offices and factory of Artus are located in Englewood, NJ and our products are made in the USA.
How can I get in touch with Artus?
Our staff is eagerly waiting to help meet your needs as quickly and easily as possible. You can reach out via phone, email, fax, or fill out a RFQ form here.