Refund and returns Policy

We accept returns on damaged goods (we require picture proof) or if the incorrect item was sent to you. A full credit will be issued in such scenarios. However the Items must be returned in the condition in which they were received, otherwise only a partial credit will be issued.

Returns are accepted on unwanted items (so long as they have not been opened) or if the incorrect part was ordered, but there is a 30% restocking fee. If these items are returned damaged, no credit will be issued.

Make A Return

To make a return, please contact shims@artusworld.com to begin the process and someone will issue you an RGA # along with return instructions.